You can view the status of your order from the "your orders" section. Depending on the operations performed by the administration or warehouse, the state is constantly changing.
If your order is in an "open" state it means that the administrative office is checking it to pass it to the warehouse.
If your order is in the states "in preparation", "in management", "ready" or "in picking" it means that your order is going to be entrusted to the courier and will be shipped the same day, you will receive an e-mail with confirmation of shipment with tracking and tax document after 6pm. If the link to the tracking does not work, please wait the next day, it could only be a problem of updating the website of the carrier used.
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