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Overview of error codes
Error code indicator on the on-board computer
-
Many error messages are also shown on the on-board computer
- Example: Show error code 0x410015 in the display as 410
All Drive Units, eShift
error code
|
Precise description of fault |
Remedy |
|---|---|---|
| 0x503001 |
Speed sensor error → Restricted motor support, speed indication on the display is 0 |
Check the position of the magnet (Check the position of the magnet (distance to sensor 5 mm to 17 mm). Check the sensor (0 ohm of electrical resistance when the magnet is near the sensor). Check the output voltage of the Drive Unit: Nominal supply voltage to the speed sensor 3.3 V but at least 3.1 V |
| 0x503002 |
Speed sensor tampering detected. Magnet in the incorrect position → Restricted motor support, speed indication on the display is 0 |
Check for tampering on the bicycle. Check the position of the magnet |
| 0x503003 |
Speed sensor tampering detected → Restricted motor support, speed indication on the display is 0 |
Check for tampering on the bicycle |
| 0x503004 |
Speed sensor tampering detected Magnet in the incorrect position. → Restricted motor support, speed indication on the display is 0 |
Check for tampering on the bicycle. Check the position of the magnet |
|
0x504001 0x504002 |
Tampering with speed signal detected → Limited motor support |
Check for tampering on the bicycle. Check the position of the spoke magnet and adjust if necessary |
|
0x510001 0x510002 |
Internal sensor error → Motor support off or delayed in the starting phase |
|
|
0x510003 0x510004 0x510005 0x510006 |
Internal sensor error →Motor support off or delayed in the starting phase. Walk Assist unavailable |
Check if software updates are available, and perform a software update |
| 0x511001 | Acceleration sensor defective | |
| 0x512001 |
ABS and fleet parameter are activated |
Print diagnostic report, update software, clear error code, restart system |
| 0x520001 |
ABS component is not recognised, even though the system is configured for ABS |
Check the ABS wiring and the Drive Unit. Perform software update |
| 0x520002 |
ABS component recognised on the bicycle, even though ABS is not configured |
Contact the bicycle manufacturer |
|
0x521001 0x521002 |
ABS authentication error. ABS cannot be precisely identified → No ABS functionality |
Check for original Bosch ABS components. Save diagnostic report, update software, switch off eBike, disconnect battery from the bicycle and plug it in again, restart system |
| 0x522001 |
ABS communication timeout. ABS cannot be identified → No ABS functionality |
Check for original Bosch ABS components. Save diagnostic report, update software, switch off eBike, disconnect battery from the bicycle and plug it in again, restart system |
|
0x530001 0x530002 |
Battery authentication error: Battery could not be correctly identified → Motor support off or delayed in the starting phase. Walk Assist unavailable |
Make sure only to use genuine Bosch batteries. Switch off eBike, remove and reinstall the batteries, restart eBike |
| 0x531001 |
eBike parameter error. Application parameters do not match the product line parameter → Motor support off or delayed in the starting phase. Walk Assist unavailable |
Software update |
| 0x531002 | Configuration error | |
| 0x531005 | Internal communication error | Contact the Bosch eBike Service Team |
| 0x531027 |
User support mode error → Motor support off or delayed in the starting phase. Walk Assist unavailable |
Software update |
| 0x531029 |
Parameter error. Application parameters do not match the bicycle type parameter → Motor support off or delayed in the starting phase. Walk Assist unavailable |
Software update |
| 0x53102A |
Application parameters do not match the OEM bicycle application ID → Motor support off or delayed in the starting phase. Walk Assist unavailable |
Software update |
| 0x53102D |
Software version error. Earlier software version found → Motor support off. Walk Assist unavailable |
Software update |
| 0x53102E |
Software variation error. Incompatible software variant found |
Software update |
| 0x532001 |
CAN communication malfunction between the Drive Unit and battery → No motor support |
Only to use genuine Bosch batteries. Switch off eBike, check cables and connectors between Drive Unit and battery, remove and reinstall the batteries, restart eBike |
| 0x540022 |
Internal temperature error. Drive Unit temperature was above 80 °C → Motor support is switched off |
Switch off the system so that the Drive Unit cools down |
| 0x54D021 |
Internal temperature error. The Drive Unit temperature was below –10 °C. Non-critical error |
Allow Drive Unit to slowly warm to room temperature |
|
0x550023 0x550024 |
Inadmissible load → Motor support is switched off |
Check connected consumers and remove as necessary |
| 0x580001 |
Software version error. System software not up to date |
Update system software |
| 0x580002 |
Software version error. Battery software not up to date |
Update battery software |
|
0x590001 0x590002 0x590003 0x590004 |
eShift software not up to date |
Perform a software update for the eShift system according to the instructions from the gear system manufacturer |
|
0x591001 0x591002 |
Drive Unit authentication error: Drive Unit could not be identified correctly → Motor support off or delayed in the starting phase. Walk Assist not available. eShift not correctly identified, no gear shift |
If the error persists, update the system software: Perform a software update for the eShift system according to the instructions from the gear system manufacturer. Switch off eBike, remove battery, replace battery, restart eBike |
| 0x592001 |
The connected on-board computer does not support eShift function |
Use Intuvia, Kiox or Nyon |
| 0x593001 |
Bicycle is not intended for eShift. Incorrect hardware container. No motor support and no gear shift possible |
Contact the bicycle manufacturer |
| 0x594001 |
Shimano Di2 Rear Derailleur is not supported by the system |
Switch from the Shimano Di2 Rear Derailleur to the Shimano Di2 hub system |
| 0x595001 |
CAN communication error: No transmission communication. No eShift indicator |
Turn the system off and then back on again. Check cables and connectors. Use the manufacturer's diagnostic tool to perform a gearbox diagnostics. Replace the transmission system electronics |
|
0x596001 0x596002 0x596003 0x596004 |
Lost CAN communication: No transmission communication. No eShift indicator |
Turn the system off and then back on again. If Error 595 is displayed, note the corresponding error description |
| 0x5A00E7 | Internal communication error | |
|
0x5A1001 0x5A1002 0x5A1005 0x5B1126 |
Internal Drive Unit software error | |
| 0x5A1004 | Internal Drive Unit software error | Check if software updates are available, and re-flash eBike |
| 0x5AA020 | Error in engine calibration | |
| 0x5AA02B |
Internal sensor error → Delayed motor support in the starting phase |
-
Active Line Plus (BDU350), Active Line (BDU310), Performance Line Speed (BDU490P),
Cargo Line Cruise (BDU450 CX), Cargo Line Speed (BDU490 P)
Codice di errore
|
Descrizione dell'errore |
Rimedio |
|---|---|---|
|
0x500301 0x500303 0x500305 0x500307 0x500309 0x500311 0x500313 0x500315 0x500317 0x500319 0x50031B 0x500320 0x500321 0x500322 0x500323 0x500324 0x500325 0x500326 0x500330 0x500331 0x500332 0x500333 0x500334 0x500335 0x500336 0x500337 0x500338 0x500339 0x500340 0x500341 0x500342 0x500343 0x500344 0x500345 0x500346 0x500347 0x500348 0x500349 0x500350 0x500351 0x500352 0x500353 0x500354 0x500355 0x500356 0x500357 0x500364 0x50031A 0x500320 0x500321 |
Internal Drive Unit software error → No motor support |
|
| 0x500364 | Internal Drive Unit software error | |
| 0x500366 |
Internal Drive Unit software error → Battery voltage too high |
Check for original Bosch eBike system components |
| 0x501324 |
Internal temperature error → Shutdown of the eBike system |
|
|
0x502108 0x502109 0x50212C |
Internal error in light voltage supply → Light is switched off |
Check the light as well as the wiring between the Drive Unit and the light |
|
0x50A300 0x50A302 0x50A304 0x50A306 0x50A308 0x50A310 0x50A312 0x50A314 0x50A316 0x50A318 0x50A31A 0x50A320 0x50A350 |
Internal Drive Unit software error → No motor support |
|
|
0x50A321 0x50A400 |
Internal Drive Unit software error | |
|
0x510005 0x510006 |
Internal sensor error → Motor support off or delayed in the starting phase |
|
| 0x513002 |
Cadence sensor displays implausible values |
|
|
0x540001 0x540002 0x540003 |
eBike sensor authentication or communication errors |
Check for original Bosch eBike system components |
| 0x550350 |
Front light is defective, overloaded or interrupted → Light functionality is not available |
Disconnect the front light from the Drive Unit. Replacement of the front / rear light and plug |
| 0x550351 |
Tail light is defective, overloaded or interrupted → Light functionality is not available |
Refit the rear light from the Drive Unit. Replacement of the rear / front light and plug |
| 0x550352 |
Overload due to excessive internal current |
Check display and display cable, plug and base |
| 0x550353 |
Overload due to excessive current at front and rear light → Light functionality is not available |
Replacement of the front / rear light and plug. Disconnect all lights from the bicycle |
| 0x550354 | Excess current on the 12 V outlet |
Disconnect consumer from 12 V outlet. Check consumers and cables |
| 0x550355 | Short circuit on the 12 V outlet | Disconnect consumer from 12 V outlet. Check consumers |
| 0x550356 |
Energy consumption too high on the 12 V outlet |
Disconnect consumer from 12 V outlet. Check consumers |
| 0x550357 | Short circuit on the front light | Disconnect the front light. Check the front light and cable |
| 0x550358 | Short circuit on the rear light | Disconnect the rear light. Check the rear light and cable |
| 0x550359 |
Short circuit on the on-board computer |
Disconnect the on-board computer. Check the on-board computer, connector and base |
| 0x550360 |
Internal Drive Unit software error → 12 V undervoltage |
Check cables for on-board computer and light |
| 0x550361 |
Internal Drive Unit software error → 12 V overvoltage |
Check cables for on-board computer and light |
|
0x550362 0x550363 |
Internal Drive Unit software error | |
| 0x55A360 | Drive Unit undervoltage error | Disconnect consumer from 12 V outlet and light outlet |
| 0x5A2001 |
The configuration of the acceleration sensor is incorrect |
|
| 0x5A2002 |
The configuration of the acceleration sensor is incorrect |
|
| 0x5A2003 | Self-test of acceleration sensor failed | |
|
0x5B1322 0x5B1323 |
Internal sensor error → Invalid μc temperature |
|
| 0x5B1365 |
Internal Drive Unit software error → Battery voltage too low |
Check for original Bosch eBike system components |
-
Performance Line CX (BDU250P CX), Performance Line Cruise (BDU250P),
Performance Line Speed (BDU290P), Active Line (BDU250C / 255C)
error code
|
Precise description of fault |
Remedy |
|---|---|---|
|
0x50002D 0x50002E 0x50002F 0x500103 0x500106 0x500107 0x50010A 0x50010B 0x50010C 0x50010D 0x50010E 0x50010F 0x500110 0x500111 0x500112 0x500113 0x500115 0x500116 0x500117 0x500118 0x50011B 0x50011C 0x50011D 0x500122 0x500128 0x500129 0x50012A 0x50012B 0x50012D 0x50012E 0x50012F 0x500131 0x500132 0x500133 0x500134 |
Internal Drive Unit software error → Motor support is switched off |
|
| 0x500200 |
Internal Drive Unit software error → Delayed motor support in the starting phase |
|
| 0x500201 | Internal Drive Unit software error | |
|
0x502108 0x502109 0x50212C |
nternal error in light-voltage supply → Light is switched off |
Check the front light as well as the wiring and the connection between the Drive Unit and the front light. Restart the system |
| 0x5B1030 |
Internal critical temperature error → Motor support is switched off |
Switch off the system so that the Drive Unit cools down |
| 0x5B1101 |
Internal sensor error → Delayed motor support in the starting phase |
|
| 0x5B1104 |
Internal Drive Unit software error → No motor support |
|
|
0x5B111E 0x5B111F |
Internal Drive Unit software error → Motor support is switched off |
|
|
0x5B1124 0x5B1125 |
Internal sensor error → Invalid temperature value |
